AVA Support

The service offers quality school based, support, maintenance & training backed by full workshop repair facilities.

The services offered will be available during term time and school holidays and comprise:

  • A range of contracts & supplementary services tailored to the requirements of all schools
  • A technical Helpline
  • A ‘cover all’ policy for Audio visual equipment repairs
  • Research Machines Partner support to provide local & cost-effective installation, upgrade and support for RM systems
  • Managed Network Services
  • Remote support to schools via the Stockport broadband network.

We strive to provide services and products at competitive prices whilst ensuring quality which adheres to national educational and Health & Safety standards and complies with financial and procurement regulations.

The service is customer focused and proactive. AVA technical services are there solely to support the school and its efficient and effective operation.

AVA uses a consultative approach to continually evaluate the school’s technology needs and will give advice on the best solutions for your current and future technical needs. Its approach is based on FITS best practice and covers the four main functions of technical support provision:

  • Reactive,
  • Proactive,
  • Change
  • Strategic